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Compassionate mental health care and therapy services in Connecticut
THE WISE MIND
COLLECTIVE
Privacy Policy & Terms of Use

Effective Date: January 1, 2026
Website: https://www.wmctherapy.com
© 2026 The Wise Mind Collective, PLLC

PART I: PRIVACY POLICY

Contact Information:
The Wise Mind Collective, PLLC
120 Post Road West, Suite 202
Westport, CT 06880
Phone: (203) 349-5084
Email: LTiscia@wmctherapy.com | LKandel@wmctherapy.com

 

1. Introduction

The Wise Mind Collective, PLLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website (https://www.wmctherapy.com) (“Site”) and in connection with the mental health and telehealth services we provide (“Services”).

By using this Site or communicating with us, you acknowledge and agree to the practices described in this Privacy Policy.

This Privacy Policy applies only to information collected through our website and general communications. It does not replace or modify your rights under HIPAA with respect to clinical records and protected health information (PHI), which are addressed separately in our HIPAA Notice of Privacy Practices.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

  • Contact us by phone, email, or website contact form

  • Request information about services

  • Complete intake or consent forms

  • Communicate with us about appointments or treatment

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Insurance or payment information

  • Health or mental health information

  • Any other information you choose to share

 

2.2 Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website

This information is used for website analytics and to improve user experience.

 

2.3 Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to:

  • Understand website usage

  • Improve website performance

  • Enhance user experience

You can disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.

 

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Communicate about services and appointments

  • Provide mental health and telehealth services

  • Process billing and payments

  • Improve our website and operations

  • Comply with legal and ethical obligations

We do not sell, rent, or trade your personal information to third parties.

 

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, no electronic transmission or storage method can be guaranteed to be 100% secure.

Please avoid sending sensitive health information through standard email unless instructed to do so through a secure method.

 

5. Telehealth Communications

If you participate in telehealth services, information may be transmitted electronically through secure platforms. While we take steps to protect confidentiality, you are responsible for ensuring privacy on your end (e.g., private location, secure internet connection).

6. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites.

 

7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

9. Contact Us

If you have questions about this Privacy Policy, please contact:

The Wise Mind Collective, PLLC
(203) 349-5084

LTiscia@wmctherapy.com | LKandel@wmctherapy.com

PART II – TERMS OF SERVICE

1. Acceptance of Terms

By using this Site, you agree to these Terms of Service. If you do not agree, please do not use the Site.

2. Purpose of the Website

This Site provides general information about The Wise Mind Collective, PLLC, our clinicians, and the services we offer.

Information on this Site is for educational and informational purposes only and is not a substitute for professional mental health advice, diagnosis, or treatment.

Use of this Site does not create a therapist–client relationship.

3. Appointments and Communication

Appointments are scheduled directly with our office by phone or email. Online scheduling is not available.

  • Appointment availability depends on clinician schedules

  • Cancellation policies are provided during the intake process

  • Fees may apply for late cancellations or missed appointments

Submitting a contact form or email does not guarantee an appointment or create a therapeutic relationship.

4. Telehealth Services

Telehealth services are offered to clients located in states where our clinicians are licensed to practice.

By participating in telehealth services, you agree to:

  • Ensure you are in a private location

  • Use a secure internet connection

  • Follow instructions provided by your clinician

We are not responsible for technology failures on your end.

5. Fees and Payment

Service fees and payment policies will be communicated before treatment begins.

6. No Emergency Services

The Wise Mind Collective, PLLC does not provide emergency or crisis services. The website, email, and voicemail are not monitored 24/7.

If you are experiencing an emergency or immediate crisis, contact:

  • 911

  • Your nearest emergency room

  • 988 – Suicide & Crisis Lifeline

7. Intellectual Property

All content on this Site—including text, graphics, logos, and design—is the property of The Wise Mind Collective, PLLC and is protected by copyright law.

You may not copy, reproduce, or redistribute any content without written permission.

8. Disclaimer of Warranties

All information on this Site is provided “as is.” We make no guarantees regarding accuracy, completeness, or suitability of the content for any particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law, The Wise Mind Collective, PLLC is not liable for any damages arising from your use of this Site or reliance on its content.

10. Governing Law

These Terms are governed by the laws of the State of Connecticut.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of any changes.

12. Contact Information

For questions regarding these Terms or this Site:

The Wise Mind Collective, PLLC
120 Post Road West, Suite 202
Westport, CT 06880
(203) 349-5084

LTiscia@wmctherapy.com | LKandel@wmctherapy.com

END OF PRIVACY POLICY & TERMS OF SERVICE

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